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Q
What is the minimum order quantity for logo printing and custom colors?
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In our existing style and color printing logo on the minimum quantity does not do requirements, large quantities with a good price. Custom colors needs to be detailed with our business specialists.
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Q
What is the difference between PU and EPS?
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PU chemical name for polyurethane, commonly used in freezers, refrigerators to do thermal insulation filler, with strong thermal insulation, shock absorption. EPS commonly known as foam board, commonly used in fast food take-out boxes to do insulation layer, suitable for short time, short distance refrigerated transport, insulation effect in general.
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Q
How does our thermal box provide insulation?
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Insulation box is a physical insulation to keep warm and cold, not plugged in, not electrically charged, not cooling itself, you need to rely on ice bags, ice packs (blue ice) put inside the box to release cold air, the box plays a role in sealing off the temperature, the general temperature is about 2-8 degrees, the more ice full, the longer the cold time. Try to reduce the number of times to open the box, avoid direct sunlight.
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Q
How about the insulation effects?
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Our products are basically divided into 5-side PU and 6-side PU. 6-side PU has better heat preservation and cooling effect, and we can consult our business manager to get the heat preservation and cooling test report from professional authority.
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Q
Notes on returns and exchanges?
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Send back the product must not affect the secondary sale, to ensure that the box is not damaged without scratch marks, returns need to ensure that the box is not damaged, the outer box is intact, the gift is complete.
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Q
The material used for the insulated box is?
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The outer shell of most products is polyethylene PE, the inner wall is food-grade polypropylene PP, and the middle insulation layer is high-density polystyrene foam (PU), so it can play a very good role in heat insulation.
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Q
What certificates and test reports are available for insulated boxes?
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ISO, BSCI, SGS, FDA, EFSN, etc. If you need other certifications or tests, we can also arrange to send samples for testing. In addition, our company is in line with the scope of business of Class II medical devices for medical products
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Q
Where is the factory located? How do you account for shipping costs?
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Our factory is located in Foshan City, Guangdong Province, the products are factory prices do not include shipping costs, courier fees and logistics freight are reimbursed in real cost.
